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Title
Director of Information Technology Job
Description
The Director of Information Technology's is responsible for developing,
implementing and managing all enterprise IT systems and infrastructure
in support of business operations, as well as providing desktop support
to the staff and sales team.
The Director of IT will work closely with decision makers in other
departments to identify, recommend, develop, implement, and support
cost-effective technology solutions for all aspects of the organization.
Job Responsibilities
Strategy & Planning
" Formulate and deploy strategic plans for acquiring and enabling
efficient and cost-effective information processing and communication
technologies in support of business operations.
" Establish and implement operational procedures, including back-up and
security policies.
" Develop business case justifications and cost/benefit analyses for IT
spending and initiatives.
Acquisition & Deployment
" Coordinate and facilitate consultation with stakeholders to define
business and systems requirements for new technology implementations.
" Review hardware and software acquisition and maintenance contracts and
pursue master agreements to capitalize on economies of scale.
Operational Management
" Ensure continuous delivery of IT services; where necessary,
re-engineer applications support to ensure it aligns with business
processes, tactical planning, and strategic vision.
" Oversee the deployment, monitoring, maintenance, development, and
support of all hardware and software based on department needs.
" Review performance of IT systems to determine operating costs,
productivity levels, and upgrade requirements.
" Develop and maintain an appropriate IT infrastructure that supports
the needs of the business.
" Benchmark, analyze, report on, and make recommendations for the
improvement of the IT infrastructure and IT systems.
" Establish lines of control for current and proposed information
systems.
" Ensure IT system operation adheres to applicable laws and regulations.
" Research potential technology solutions and implementations in support
of new initiatives, opportunities, and procurement efforts.
Position Requirements
" University degree in the field of computer science or information
systems and five (5) years related work experience. Additional work
experience and technical certifications may replace degree.
" MCAS, MCSE, and MOSS certification preferred.
" Three (3) years experience managing and/or directing an IT operation.
" Active Directory Deployment and management.
" Exchange 2003\2007 Experience (Deployment\maintenance\Migration)
" MS SharePoint Deployment and integration experience.
" Cisco CCNA (inter-office communication)
" VOIP (Avaya system)
" Remote User Support Required
" BES management and deployment
" Substantial experience with deploying and managing environments that
leverage Microsoft's full suite of back office and user applications.
" Experience configuring and maintaining a CRM, preferably Microsoft
Dynamics CRM 4.0.
" Experience configuring, deploying and maintaining ERP's and other
back-office applications.
" Demonstrated experience with Visual Basic, VB Script, JavaScript, SQL,
ASP, and HTML to promote business solutions.
" Good understanding of computer systems characteristics, features, and
integration capabilities.
" Experience with systems design and development from business
requirements analysis through to day-to-day management.
" Demonstrated ability to apply IT in solving business problems.
" In-depth knowledge of applicable laws and regulations as they relate
to IT.
" Ability to set and manage priorities judiciously.
" On-call availability and periodic overtime.
Personal Attributes
" Excellent written, oral, and interpersonal communication skills.
" Ability to present ideas in business-friendly and user-friendly
language.
" Ability to conduct and direct research into IT issues and products.
" Highly self-motivated, self-directed, and attentive to detail.
" Superior analytical, evaluative, and problem-solving abilities.
" Exceptional service orientation.
" Ability to motivate in a team-oriented, collaborative environment.
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